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Privacy Policy

 

 

Last updated: August 7th 2025

 

At Sereco Windows (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our website or communicate with us.

 

 

 

1. Who We Are

 

 

Sereco Windows is a UK-based construction and window installation company.

We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

 

 

2. Information We Collect

 

 

We may collect and process the following types of personal data:

 

 

Information you provide directly:

 

 

  • Your name and contact details (such as email address, phone number, or postal address)

  • Details of your enquiry or request for a quote

  • Reviews or feedback you choose to submit

 

 

 

Information we collect automatically:

 

 

  • Technical data such as your IP address, browser type, and device information

  • Usage data such as the pages you visit and how you interact with our website

    (Collected through cookies or similar analytics tools, e.g. Google Analytics)

 

 

 

 

3. How We Use Your Information

 

 

We use your personal data to:

 

  • Respond to your enquiries and provide customer support

  • Manage customer relationships and deliver our services

  • Improve our website and marketing performance

  • Collect and publish genuine reviews about our services

  • Comply with our legal obligations

 

 

We will only process your personal data when we have a lawful basis to do so (e.g. your consent, performance of a contract, or legitimate business interest).

 

 

 

4. Cookies and Analytics

 

 

We use cookies and analytics tools to understand how visitors use our site and to improve user experience.

You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy (if applicable).

 

 

 

5. Sharing Your Information

 

 

We do not sell, rent, or trade your personal data.

We may share limited information with:

 

  • Service providers (e.g. website hosting, analytics platforms, email services)

  • Legal or regulatory authorities, if required by law

 

 

All third-party partners are required to keep your data secure and use it only for agreed purposes.

 

 

 

6. Data Retention

 

 

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

 

 

 

7. Your Data Protection Rights

 

 

Under UK data protection law, you have the right to:

 

  • Access a copy of the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict our processing of your data

  • Withdraw your consent (where processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

 

 

To exercise any of these rights, please contact us using the details below.

 

 

 

8. Security of Your Information

 

 

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

 

 

 

9. Links to Other Websites

 

 

Our website may include links to other websites. We are not responsible for their content or privacy practices. You should review the privacy policies of any external sites you visit.

 

 

 

10. Updates to This Policy

 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

 

 

 

11. Contact Us

 

 

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email : support@serecowindows.co.uk

Address: 199 somersall lane, chesterfield, S40 3NA

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